Privacy Policy

PRIVACY POLICY

1. Introduction:

This privacy policy applies to Victoria Dental & healthcare Ltd website victoriaclinic.uk. This Privacy Policy describes how Victoria Dental & Healthcare ltd collects, uses, and safeguards the personal information you under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”). It also describes your choices regarding the use, access, and deletion of your personal information.

2. What Personal date do we hold?

In order to provide you with a high standard of dental/medical care and attention, we need to hold personal information about you. This personal data comprises:

• Your past and current medical and dental condition; personal details such as your name and surname, age, address, telephone number and general medical practitioner, next of kin
• Radiographs, clinical photographs, and study models
• Information about the treatment that we have provided or propose to provide and its cost
• Notes of conversations/incidents that might occur for which a records needs to be kept
• Records of consent to treatment
• Any correspondence relating to you with other health care professionals, for example in the hospital or community service

3. Disclosure of information

In order to provide proper and safe dental care, we may need to disclose personal Information about you to:

• Your general medical practitioner
• The hospital or community dental service
• Other health professionals caring of you
• NHS payment authorities
• The Inland Revenue
• The Benefits agency, where you are claiming exemption or remission from the NHS charges
• Private dental schemes of which you are a member

Disclosure will take place on a „need-to-know” basis, so that only those individuals/organisations who need to know in order to provide care to you for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information. Only the information that the recipient needs to know will be disclosed.

4. Security of information

Personal data about you is held in the practice’s computer system and/or in manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer has secure audit trails, and we back up information routinely. Our off-site backups are encrypted.

5. Your right in relation to your data

The DPA and GDPR give you the right to access information held about you by us under the General Data Protection Regulation (GDPR).

• The right to be informed
• The right of access
• The right to ‘correction’
• The right of ‘erasure’ (the ‘right to be forgotten’)
• The right of ‘restriction’
• The right to data ‘portability’
• The right to ‘object’
• Right not to have automated decisions made about you

6. Use the cookies:

We use cookies to gather information about your device or interest as a statistical information regarding the use of our website. Such information will not identify you personally – it is statistical data about our visitors and their use of our website. This statistical data does not identify any personal details whatsoever. We may also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies.

7. Patient Consent:

The laws around General Data Protection Regulation and how we can contact you have changed.

We Victoria Dental & Healthcare Ltd, we are required to obtain a consent from all our patients allowing us to contact them via phone, text, email or by letter in the post relationship to their appointments, newsletters, or any special offers.

We are very careful with our patient’s data and only share this information with appropriate healthcare professionals as we know how important your privacy is.

Please note If you change your mind and would like to change how we communicate with you in the future it can easily be done by contacting the practice an email: [email protected] or filling this form in again.

8. Contact us:

Any enquiry, concerns regarding Privacy Policy should be addressed to our manager here: [email protected]

Alternatively, you can contact us using the following postal address or telephone numbers:

Victoria Dental & Healthcare Ltd

109 corporation street

M4 4DX Manchester

Phone: 0161 8324153 / 0745 026 6440

9. Changes to the policy:

We may update these policies to reflect changes to the website. We encourage users to frequently check this page for any changes to be informed how we are protecting your personal data.

We welcome any queries, comments, or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at [email protected]