Terms of Service

Victoria Clinic TOS

Welcome to Victoria Dental Clinic

This document contains all information about our services. If you require additional information, please do not hesitate to contact us.

Our Address

109 Corporation Street, 

MANCHESTER

M4 4DX

Tel. 0161 832 4153

Our Dentists

• Mrs Maria Kucharska-Piotrowicz – Registered with GDC 134599
• Mrs Monika Skirzynska – Podgorska – Registered with GDC 190540
• Ms Magdalena Wisniewska – Registered with GDC 100678
• Miss Shilpa Shah – Registered with GDC 192439
• Mrs Izabela Turek – Registered with GDC 100331
• Mrs Dominika Bula – Registered with GDC 101211

Our Doctors

• Mr Damian Milewski – Registered with GMC 6107331
• Mr Tomasz Jakobek – Registered with GMC 7286565
• Mr Busham Mokoonlall – Registered with GMC 7115474
• Mrs Izabela Zelazny – Registered with GMC 7064485
• Mrs Barbara Lesniewicz  – Registered with GMC 4355821
• Mr Mariusz Madalinski – Registered with GMC 6140233
• Mr Andrzej Rozycki – Registered with GMC 3230079

Opening Hours

Open 7 days a week from 11am – 10pm

Evening/Late night appointments – Appointment necessary!

Please call: 0161 832 4153,  0745 026 6640

Emergency appointments available

Please call and we will do our upmost to arrange a suitable appointment.

Facilities

Victoria Dental Clinic is situated on the ground floor, including our waiting room, surgeries and bathroom facilities, with suitable access for all disabled patients.

Visits can be arranged via telephone (If any special requirements are necessary please notify us.)

Dental Care and Dental Treatment in the Practice

We offer private care to children and adults, including a range of preventative, cosmetic dentistry and medical treatments.

Patients can be referred to our specialist for  assessment and treatment.

We may refuse to treat patients who are violent or abusive, fail to pay their bills or refuse to co-operate during treatment. In this case we will inform the patient.

Making Appointment

You can make an appointment by calling the following numbers:

0161 832 4153, 0745 026 6440

Please tell us when is convenient for you and we will try to see you as soon as possible.

Communications

Good communications with our patients is very important and we take time to explain proposed treatment, any risks associated with it, as well as available alternatives.

Information About You

In order to provide you with a high standard of care we need to hold personal information about you. The practice complies with the 1998 Data Protection Act and personal information about patients is processed fairly and lawfully and kept confidential.

Where are we?

We are situated on 109 Corporation Street, M4 4DX Manchester

Complaints and Refund Policy

We want you to be entirely satisfied with your care and treatment. If a filling or crown fails within a year we will provide a free replacement or a full or part refund depending on the circumstances.

If you are not satisfied with the care or service provided at the practice please talk to Practice Manager Miss Paulina Bartyzel who will deal with the complaint according to the Practice’s Complaint Procedure.

Emergency Care

Registered patients who have a dental emergency should telephone the practice 0161 832 4153, 0745026 6440 or when the practice is closed ring 0745 026 6440 during weekends and bank holidays.

Appointments Cancellations

At Victoria Dental & Healthcare, we charge a deposit of £ 30 – £ 50GBP for an appointment, including examination of new patients. Prepayment is included in the cost of the visit.

When we make your appointment, we are reserving a room for your particular needs. We ask that if you must change an appointment, please give us at least 24 hours’ notice. This curtesy makes it possible to give your reserved room to another patient who needs it.

There is a charge of £50 for not showing up for scheduled appointments. Repeated cancellations or missed appointments will result in loss of future appointment privileges.

We feel that our patient’s time is valuable. When your appointment is made, a room is reserved, your records are prepared, and special instruments are readied for your visit. Except for emergency treatment for another patient, you can expect us to be prompt. We, of course, would appreciate the same courtesy from you.

Missed Appointments

If you are unable to keep your appointment, please let us know as soon as possible so that we can give the appointment to somebody else.  If you miss more than 2 appointments and give less than 24hrs notice, we will not be able to complete your treatment or offer you care in the future.

Racommendations

If you are pleased with the care and treatment you receive please recommend us to others. If you require further information please contact us; 0161 832 4153

Useful Contacts

Dental Helpline Tel: 0800 328 9865

Medical Emergency Tel: 111